Our retinue of
new offerings in our course catalog continues. In addition to our new
.NET courses, we are excited to announce a new set of ITIL courses.

ITIL, or
Information Technology Infrastructure Library, is a framework for IT service
management, focused on aligning IT services with business needs. ITIL is
designed to help tech service managers gain control over their service
management and delivery.

ITIL helps you
manage your company’s IT environment efficiently, fix problems quickly, and
prevent problems from occurring. Implementing the ITIL framework makes it
easier to enhance your team’s service management program, and we can help get
you there.

ITIL Foundation

New to ITIL?
course will get you started. You will learn how to adopt and
adapt an IT Service Management framework, to help your organization manage its
service and delivery. This course prepares you for, and includes, the ITIL Foundation
Certificate in IT Service Management examination.

ITIL Continual Service Improvement

Learn the CSI
concepts, processes and activities your organization needs in order to benefit
from improvement opportunities in our ITIL
Continual Service Improvement

ITIL Service Operation

Service Operation
course will teach you how to deliver and manage stability,
using Service Operation principles, processes, and organization tools.

ITIL Service Transition

Service Transition
course will prepare you to successfully implement new
and changed services, using Service Transition principles, processes, and
organization tools.

ITIL Service Design

You will learn the
managerial and control principles, processes, and activities you need to effectively
design and deliver value-added services in Our ITIL
Service Design

ITIL Service Strategy

In our ITIL
Service Strategy
course, you will learn the managerial and supervisory
aspects of Service Strategy, and how Service Management impacts your customer’s

Fully Customized

each of these courses, and all of the courses in our catalog, we offer customization
to fit your specific needs
. Contact our consultants today, at (877)
629-5631 or via email,
to discuss what you are looking for in ITIL training, and how we can help you
plan your learning solutions program.

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