Working with JIRA

The Working with JIRA training course is designed to teach students how to use JIRA for teams that use either Scrum or Kanban style workflow. The course covers the basic concepts of the software and gives students hands on experience with permissions, issue creation/editing, audit logs, and workflows. It also moves into JIRA Portfolio and JIRA Service Desk.

Course Summary

Teach the essentials of JIRA
Students familiar with Scrum and Kanban methodologies who would like to learn more about using JIRA to manage the process.
Skill Level: 
Learning Style: 

Workshops are instructor-led lab-intensives focused on the practical application of technologies through the facilitation of a project-related lab. Workshops are just the opposite of Seminars. They deliver the highest level of knowledge transfer of any format. Think wide (breadth) and deep (depth).

Workshop help
2 Days
Productivity Objectives: 
  • Explore terminology around JIRA issues, projects, and teams
  • Analyze JIRA configuration management
  • Explain how to issue attributes and security schemes
  • Discover how to utilize the JIRA dashboard
  • Design reports in JIRA
  • Utilize Portfolio for long range planning

What You'll Learn

In the Working with JIRA training course you’ll learn:

  • Basic Concepts
  • JIRA Software vs. JIRA Core
  • Project Issues Management
  • Workflow transitions
  • What a JIRA Scheme Is
  • Configuration management
    • Workflow schemes
    • Issue type scheme
    • Issue type screen scheme
    • Issue security scheme
    • Field configuration scheme
    • Screen scheme
    • Notification scheme
    • Permission scheme
  • JIRA Components
  • Sub-sections of a project used to group issues
    • Structures
      • Features
      • Teams
      • Modules
      • Subprojects
    • Generating reports
      • Collecting statistics
      • Displaying reports on dashboards
  • JIRA Screen
    • Screens group and organize fields and present them to a user
    • Screen Scheme are attached to issue operations
    • Create Issue
    • Edit Issue
    • View Issue
  • Issue Attributes
    • Statuses
    • Resolutions
    • Priorities
  • Issue Security Schemes
    • Security levels
    • System Administration
    • Audit Log
    • Issue Linking
    • JIRA Mail
    • Events
    • Watch list
    • Issue Collectors Development Tools
  • How to create an issue in JIRA
  • Using the Dashboard
    • Sub-Task
    • Workflows
    • Plug-ins in JIRA
    • JIRA Agile
    • Creating issue in Agile
    • How to create an Epic in Agile
    • Plan model
    • Work model
    • Use of Clone and Link in JIRA
  • Reports in JIRA
    • Print Report
    • Epic Report
    • Version Report
    • Velocity Chart
    • Control Chart
    • Cumulative flow diagram
    • Scrum Board
    • Kanban Board
    • Sharing Reports
    • Exporting Reports
  • Utilizing JIRA Portfolio
    • Why Portfolio?
    • Long range planning with portfolio
    • Creating a plan
    • Defining scope by incorporating releases and issues
    • Modifying scope
    • Working with releases and teams
    • Working with dependencies
    • Navigating a plan
    • Portfolio views
  • JIRA Service Desk overview
    • Why Service Desk?
    • Working with a service desk project
    • Interacting with queues
    • Managing requests

Get Custom Training Quote

We'll work with you to design a custom Working with JIRA training program that meets your specific needs. A 100% guaranteed plan that works for you, your team, and your budget.

Learn More

Chat with one of our Program Managers from our Boulder, Colorado office to discuss various training options.

DevelopIntelligence has been in the technical/software development learning and training industry for nearly 20 years. We’ve provided learning solutions to more than 48,000 engineers, across 220 organizations worldwide.

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