L&D Resource Guide
Tools, tips, and best practices for L&D and R&D professionals.
In Practice: Salesforce Engineers Appreciate a Blended Learning Approach
For Salesforce, one of the world’s top customer relationship management platforms, technical training is all in a day’s work. Its global, engineer-heavy workforce needs continual development in order to provide the latest, most effective products for the more than 150,000 companies that use its CRM platform. Caitlin Mann, the company’s Director of Technology, Marketing & Product’s Learning, said the right training is goal-driven and customized where needed. Further, when created with the right vendor partner, training is easier to scale and easier for the workforce to consume how and when they need it. Tailored training programs have been proven to improve engineers’ performance, and elevate their productivity. Mann spoke with DevelopIntelligence to discuss how and why their relationship works. What's The Best Solution When You're Trying to Accommodate Tech Talent? It depends. What are the goals of your program(s)? Are you trying to foster a culture of continual learning? Are…
